At 95ycom, protecting your personal data is a priority. This policy explains clearly and transparently what data we collect, how we use it, who we may share it with, and what your rights are as a data subject under the LGPD — Brazil's General Data Protection Law.
Policy Summary
Six principles that guide personal data processing on the platform
All communications between your mobile device or computer and 95ycom servers use 256-bit SSL encryption — the same standard used by Brazil's largest digital banks, such as Nubank and Itaú.
95ycom collects only the data strictly necessary to operate the platform, verify your identity, process deposits and withdrawals via Pix, and meet legal obligations.
95ycom operates in compliance with the General Data Protection Law (Law No. 13,709/2018). You have all the rights granted to personal data subjects under Brazilian law.
95ycom never sells, rents, or transfers your personal data to third parties for marketing or advertising purposes without your express consent. Your data is yours.
95ycom has a dedicated Data Protection Officer (DPO) available to answer your privacy questions, process access requests, and ensure your rights are upheld.
You may request the deletion of your personal data at any time, subject to the minimum retention obligations imposed by financial and anti-money laundering legislation.
This Privacy Policy describes how 95ycom, accessible at https://95ycom.best, collects, uses, stores, and protects the personal data of its users. By creating an account, accessing the platform, or using any 95ycom service — Sports Betting, live casino, slots, roulette, blackjack, or jackpot — you agree to the practices described in this document. This policy complies with the Brazilian General Data Protection Law (LGPD – Lei nº 13.709/2018) and all other applicable legislation in Brazil.
95ycom is a Sports Betting and online casino platform focused on the Brazilian market. To deliver our services — including bets on football (Brasileirão, Copa do Brasil, Libertadores), volleyball, NBB basketball, MMA/UFC, e-sports, as well as roulette, blackjack, slots, and live casino — we need to collect and process personal data from users who register on the platform.
This policy applies to all users who interact with 95ycom through any channel: the main website, mobile versions, emails, push notifications, and support communications. If you are using 95ycom on behalf of another person, you confirm that you are authorized to provide that person's data and that they have been informed of this policy.
Data Controller: 95ycom acts as the controller of personal data collected on the platform and is responsible for decisions regarding the processing of that information in accordance with the LGPD. To reach our privacy team, please use the email suporte@95ycom.best.
95ycom collects different categories of personal data depending on how you use the platform:
Data you provide directly:
Automatically collected data:
Notice: 95ycom does not collect credit or debit card details directly. Card transactions are handled by PCI-DSS certified payment gateways, which do not share full card data with the platform. 95ycom receives only the transaction confirmation and the credited amount.
Personal data collected by 95ycom is used exclusively for the following purposes:
| Purpose | Data Used |
|---|---|
| User account creation and management | Full name, CPF, email, phone number, date of birth |
| Identity Verification (KYC) | Documents, CPF, proof of address |
| Processing deposits and withdrawals via Pix, boleto, card, PicPay, Mercado Pago | Bank details, Pix key, account holder name |
| Provision of betting and casino services | Betting history, balances, game preferences |
| Fraud and money laundering prevention | IP, device, CPF, usage patterns, financial data |
| Customer support and dispute resolution | Email, betting history, communication records |
| Compliance with legal and regulatory obligations | CPF, financial data, identity documents |
| Marketing communications (with consent) | Email, mobile number, game preferences |
| Platform improvement and personalization | Browsing data, cookies, usage history |
95ycom does not use your personal data for purposes other than those listed above without obtaining your prior and specific consent, or without another appropriate legal basis under the LGPD.
Under the General Data Protection Law (LGPD – Law No. 13,709/2018), all personal data processing must have a legal basis. 95ycom processes your data in accordance with the following legal grounds established by the LGPD:
Whenever 95ycom needs to process your data based on consent, you will be clearly and objectively informed of the purpose and given the option to accept or decline — without that decision affecting your access to the platform's core services.
95ycom may share your personal data with third parties in the following situations, always with the purpose of operating the platform or fulfilling legal obligations:
95ycom does not sell, rent, or transfer your personal data to marketing companies, advertisers, or any third party for commercial purposes without your express consent.
95ycom uses cookies and similar technologies to enhance the user experience, ensure platform security, and understand how our services are used. The types of cookies used by 95ycom include:
You can manage your cookie settings through the privacy panel available in the 95ycom footer. Disabling non-essential cookies may affect some features, but will not prevent access to the core betting and casino services.
95ycom does not use third-party tracking cookies for behavioral advertising on other sites. The platform's cookies operate exclusively within the 95ycom environment.
Personal data of 95ycom users is stored on secure servers with the following protection measures in place:
While 95ycom takes all reasonable technical and organizational measures to protect your data, no system is 100% foolproof. In the event of a security incident affecting your personal data, 95ycom will notify the National Data Protection Authority (ANPD) and the affected users within the timeframes established by the LGPD.
Your responsibility: Keep your 95ycom login password confidential and do not share it with anyone. Use strong passwords and enable two-factor authentication when available. 95ycom will never ask for your password via email, chat, or phone.
95ycom retains your personal data for as long as necessary to fulfill the purposes for which it was collected, in accordance with minimum legal retention obligations. The general timeframes are as follows:
| Data Type | Retention Period | Legal Basis |
|---|---|---|
| Registration data (name, CPF, email) | Duration of account + 5 years after closure | Legal obligation / anti-money laundering |
| Financial transaction history | 10 years | Brazilian tax legislation |
| Identity Documents (KYC) | 5 years after account closure | Central Bank regulations and fraud prevention |
| Betting history | Account lifetime + 3 years | Dispute resolution and audits |
| Support communication data | 2 years after the end of contact | Service quality and dispute resolution |
| Cookies and browsing data | Up to 13 months or until consent is withdrawn | Consent / platform improvement |
Once retention periods have expired, data is permanently deleted or anonymized so that the individual can no longer be identified. Data subject to a court order will be retained until the relevant proceedings are resolved.
Under the LGPD, as the owner of personal data processed by 95ycom, you have the following rights, which may be exercised at any time:
Request a copy of all personal data 95ycom holds about you, including the purpose of processing and with whom it has been shared.
Update or correct incomplete, inaccurate, or outdated information directly through your account dashboard or by submitting a request to 95ycom support.
Request the deletion of your personal data processed on the basis of consent, subject to any applicable mandatory retention periods.
Object to the processing of your data for marketing or promotional communications, without this affecting your access to 95ycom's core services.
Receive your personal data in a structured, machine-readable format for transfer to another platform, where technically feasible.
Withdraw consent given for optional processing — such as marketing communications — at any time, without affecting your access to betting and games on 95ycom.
Know which public and private entities 95ycom has shared your data with, as well as the legal bases used for each processing activity.
Request human review of decisions made solely through automated data processing — such as account blocks or withdrawal refusals — that affect your interests.
To exercise any of the rights listed above, please contact our Data Protection Officer (DPO) by email at suporte@95ycom.best or via the 24-hour live chat available on the platform. We respond to all requests within 15 business days, as provided for under the LGPD.
95ycom does not intentionally collect personal data from users under 18. The platform is strictly for adults, and registration requires confirmation that the user is at least 18 years old. The CPF provided during sign-up is verified to confirm the user's age.
If 95ycom identifies that it has collected data from a minor without proper knowledge, the data will be immediately deleted and the account closed. Parents or guardians who discover that a minor has been using 95ycom without authorization should contact us at suporte@95ycom.best so the matter can be handled as a priority.
Please note: Gambling and betting by individuals under 18 is prohibited by law in Brazil. 95ycom takes this protection very seriously and employs multiple age-verification mechanisms to prevent minors from accessing the platform.
95ycom may update this Privacy Policy periodically to reflect changes in the services offered, applicable legislation, or our data processing practices. The date of the last update is always displayed at the top of this page.
When changes are material — such as updates to processing purposes, data collected, or your rights as a data subject — 95ycom will notify users by email at least 7 calendar days before the new terms take effect. For minor clarifications or formatting updates, changes are applied directly to this page without prior notice.
Your continued use of 95ycom's services after any changes to this policy take effect constitutes your acceptance of the updated practices described. If you do not agree with any change, you must close your account and request data deletion as outlined in section 9 of this policy.
95ycom has appointed a Data Protection Officer (DPO) as required by the LGPD for companies that process personal data at scale. The DPO serves as the point of contact between 95ycom, data subjects, and the National Data Protection Authority (ANPD).
For any questions, requests, or complaints regarding the handling of your personal data by 95ycom, please use the following channels:
If you believe 95ycom has handled your data improperly and the DPO's response was unsatisfactory, you have the right to file a complaint with the National Data Protection Authority (ANPD), which is the regulatory authority responsible for overseeing compliance with the LGPD in Brazil.
Commitment to transparency: 95ycom is committed to responding to all rights requests clearly, completely, and within the legally required timeframes. Our privacy team is trained to handle each request with the seriousness and respect every data subject deserves.
The most common questions from Brazilian users about how we handle their data
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All transactions and personal data on 95ycom are protected by 256-bit SSL encryption. We operate in full compliance with the LGPD. By using our platform, you agree to this Privacy Policy and the Terms & Conditions. Questions? Our team is available 24 hours a day via live chat or at suporte@95ycom.best.